Give us a Howl
Ask us about an order, get sizing advice, or just send cute puppy pics. Also, check out our FAQs below!
Shipping & Returns
How to Measure?
Visit our Size Guide for instructions and a video on how to measure your bestie!
Fill out the form below if you are interested in carrying our products in your store.
Shipping & Returns
Production time is about 5-7 days. This may increase during holidays or sales. Once the collar is ready to ship we will send a Shipping Confirmation email with tracking information.
Ultimutt Bestie collars are custom and made-to-order based off your pets measurements and personalization. Please allow production time of 3-5 days, this may increase during holidays and sales.
We now offer international shipping! It is important for customers to understand and comply with their country's import and duty obligations. In countries such as the UK, customers will be requested to make payment for additional duties and taxes as per their country's import policies before the shipment can be delivered.
Our products are made-to-order based on your pet’s size and personalization, therefore all sales are final. Please be sure to properly measure your pet and if you have any questions use our Contact form above or email us at firstname.lastname@example.org prior to purchase.
If you have already purchased a collar and measured incorrectly or your bestie has out grown their collar, we do offer the option to send collars back to us to be restrung at the correct size. Just purchase the Collar Restringing Fee and we will fix the collar!
If there are any manufacturing errors or problems with your order reach out to us ASAP. For more information on returns visit our Shipping & Return Policy page.
Inspired by friendship bracelets, these bubblegum bead collars are made to be durable. They are strung with aircraft cable and double crimped. They come in a variety of colors and closures, and can be personalized with your pet’s name or a phrase.
Us! We are a mother/daughter duo, we hand string and design all collars in our home workshop. We even make the Biothane closures, thanks to the handy work of Frank (husband/father)!
Ultimutt Bestie collars are made to be durable and comfortable. It may be best to remove collars when playing, crated, or unsupervised which is a similar for flat collars (fabric, leather, etc.). Please measure your pet according to our Size Guide, for a proper fit.
All collars are tightly strung to avoid snagging your pet’s hair. Please measure your pet according to our Size Guide, to avoid a tight fit. Round beads glide easily on your pets neck which provides a soothing massage.
Medium/Large Collars are made with 480lb coated aircraft grade cable and have been assembly tested to withstand a force of over 400lbs with O-ring.
*Note: Dogs that hard pullers are capable of pulling 3-4x their weight.
Topical flea and tick medicine will interact with bead coatings. If your pet uses topical flea and tick medicine, we recommend taking the collar off and leaving it off until the product is completely dry.
Some beads may fade or lose their shine over time with regular wear. Printed beads can fade over time. Pearl, miracle, and acrylic beads may lose their shine, but not the color underneath. This isn’t typically an issue, but good to keep in mind.
Collars with resin, imitation gemstone, solid acrylic, jelly acrylic, and wood beads are the great options everyday wear.
If you have any further questions, feel free to contact us!
Ultimutt Bestie collars are made with waterproof materials which makes them easy to clean with mild soap and water.
Yes, depending on the closure style you choose. The martingale, BioThane side-release, and adjustable collars are good options for walking collars. The slip-on style is strong, but due to the slip-on nature of the collar, we don’t suggest using it as a walking collar since your dog could slip out. As with all collars, if your dog is a puller we recommend using a harness. For more information on the collar styles we offer, view the Product Info page.
BioThane is a Vegan leather alternative. It is waterproof, durable, stink-proof, and easy to clean!
These collars are tightly strung, so hair shouldn’t get tangled in the collar. We have had several longer-haired dogs sporting our collars, they typically opt for sizing up and/or the buckle closure. That being said, these collars are best-suited for short-haired dogs.
Absolutely! Tags can go right on the O-ring. Buckles with Biothane and adjustable collars have D-rings for tags and/or a leash. The 2 side rings on the martingale are perfect for tags. The side-release buckle without biothane is the only collar that does not have a designated ring for tags.
To add a discount code or gift card, go to the Cart in the top right corner and click the Checkout button at the bottom. On desktop, the discount code or gift card field is on the right side under the products. On mobile, the discount code or gift card field is at the the bottom above the Pay Now button. Click Apply and if discount code or gift card is valid it will apply to the order.